COVID-19 Partner Resources

Resources for Reopening Tourism and Small Businesses after COVID-19.

The impact of the COVID-19 pandemic on tourism and our small business community has been brutal. This area of the website is designed to be a resource center with toolkits and informational links for our small businesses as they reopen, restart, and reinvent their businesses in tandem with the easing and lifting of governmental stay-at-home and business restriction orders. This information is constantly changing and new resources are being continually shared. If you want to make a contribution or have questions, please forward them to We are all in this together!


Industry Segment Resources:

Lodging - Hotels, Vacation Rental, Bed & Breakfasts

Outdoor Recreation

New York State: 


Professional Services like “small offices”

Restaurants and Food Service, Farmers Markets


U-Pick Farms

Retail/Gift Shops/Curbside Retail

Small Museums & Museums (Indoor)

Wineries, Breweries, Tasting rooms, etc.





CDBG Funding

City of Auburn

Reopening Plans and Drafts

New York State:


Models from other areas:

New York State and Regional Information

New York State

National Travel & Tourism Research

Federal Government Resources - COVID-19


CARES ACT Fact Sheets


Occupational Safety and Health Administration (OSHA)


Centers for Disease Control and Prevention (CDC)


U.S. Small Business Administration ​Payroll Protection (SBA)


WHO (World Health Organization)

If you are interested in particular data and don’t see it here, give us a call at 315-255-1658 (you may have to leave a message because we’re working remotely). We’ll do some research and see what solutions and examples we can provide. You can also email your questions to

Additional Resources from I Love NY

For general information on:

Some quick links regarding phased reopening and resources:

    • Detailed and specific requirements and recommendations can be found by business category. Each industry category also includes a link to NYS Forward Safety Plan template that you and your businesses may find helpful. 
    • Please note that we anticipate additional guidance to be added for future phases as they occur. Please continue to check back to the NY Forward page for updates.

Recent updated guidance that impacts the tourism industry:

  • Camping – Campgrounds are considered essential infrastructure under the essential business guidance. Campgrounds must take precautions to ensure campers maintain appropriate social distancing and adhere to proper cleaning and disinfecting protocols, including but not limited to maintaining six feet of distance between campers, unless wearing an acceptable face covering, excluding persons from the same household who are camping together.
  • Outdoor dining - Restaurants in the seven regions that have entered Phase II can reopen for outdoor dining.
  • Serving alcohol at licensed premises – Per guidance from the State Liquor Authority found here, all licensees in regions that have entered phase 2 of reopening and which have on-premises service privileges under the Alcoholic Beverage Control Law may resume outdoor, on-premises service of alcoholic beverages and/or food. 
  • Recreation – Any region that meets the prescribed public health and safety metrics as determined by DOH for Phase I reopening may allow outdoor, low-risk recreational activities and businesses providing such activities, as determined by ESD, can operate, in accordance with DOH guidance.

For health and safety information:

  • Extensive information and guidance from NYS DOH concerning COVID-19:
  • Both Phase I and II landing pages contain detailed guidance by industry for required and recommended health and safety practices as well as NY Forward Safety Plan templates

 For loans and funding information:

  • The most recent update concerning the CARES Act can be found here, which includes modifying the portion of funds that can be used for non-payroll expenses and extending the time period during which funds must be spent in order to qualify for loan forgiveness from eight to 24 weeks, and some enhancements to the PPP for eligible businesses               

For updates on state-owned properties:

  • Will be accepting new campground reservations for 2020 on June 8th and charging entrance fees starting tomorrow for regions in Phase II
  • New York State Department of Environmental Conservation:
  • Campgrounds still closed until June 18th, the agency is monitoring the situation on a daily basis
  • The New York State Canal Corporation: