COVID-19 Partner Resources
Resources for Reopening Tourism and Small Businesses after COVID-19.
The impact of the COVID-19 pandemic on tourism and our small business community has been brutal. This area of the website is designed to be a resource center with toolkits and informational links for our small businesses as they reopen, restart, and reinvent their businesses in tandem with the easing and lifting of governmental stay-at-home and business restriction orders. This information is constantly changing and new resources are being continually shared. If you want to make a contribution or have questions, please forward them to info@tourcayuga.com. We are all in this together!
Industry Segment Resources:
- Lodging - Hotels, Vacation Rental, Bed & Breakfasts
- Outdoor Recreation
- Professional Services - Reopening for Small Offices
- Restaurants and Food Service
- Retail/Gift Shops/Curbside Retail
- Small Museums & Museums
- Wineries, breweries, tasting rooms, etc.
Industry Segment Resources:
Lodging - Hotels, Vacation Rental, Bed & Breakfasts
- American Hotel and Lodging Association (AHLA) - Stay Safe
- Avendra - COVID-19 Resources
- NYSTHA - COVID-19 Resources
- Next Guest - COVID-19 - Hotel Recovery Strategy
- Finger Lakes Premier Properties Cleaning Standards
- VRHP/VRMA Cleaning Guidelinesfor COVID-19
- WHO - Operational Considerations for COVID-19 Accommodations Sector
- Streetsense Hotel Survival Guide
Outdoor Recreation
New York State:
Boating
Professional Services like “small offices”
Restaurants and Food Service, Farmers Markets
Restaurants
- National Restaurant Association - COVID19 Reopen-Guidance
- Streetsense Restaurant and Bar Toolkit for Reopening
- Cayuga County Testing Available for Restaurant Workers
- NewYork State Antibody Testing Free for Food Delivery & Restaurant Workers
U-Pick Farms
Retail/Gift Shops/Curbside Retail
Small Museums & Museums (Indoor)
- American Alliance of Museums - Considerations for Museum Reopenings
- Seward House Museum - Reopening Guidelines
Wineries, Breweries, Tasting rooms, etc.
Breweries
Wineries
Resources:
CDBG Funding
City of Auburn
Reopening Plans and Drafts
New York State:
- NY Forward Business Affirmation Form for Reopening Guidance
- NY Forward Business Re-opening Safety Plan Template
- Centerstate CEO - Back to Business Reopening Toolkit
Models from other areas:
New York State and Regional Information
New York State
- NY Forward - A Guide to Reopening New York & Building Back Better
- NYS EDC - COVID-19 Updates and Resources
- New York State Tourism Industry Association (NYSTIA) - COVID-19 Resources
- COVID Testing Fact Sheet
National Travel & Tourism Research
- Brand USA – COVID-19 International Traveler Update
- Destination Analysts - Coronavirus Travel Sentiment Report - May 11, 2020
- Destination Analysts - Coronavirus Travel Sentiment Report - April 29, 2020
- Destinations International CLICK HERE for March 25 Coronavirus Update Webinar Slides
- Destinations International CLICK HERE for COVID-19 Industry Resources
- Destinations International CLICK HERE for COVID-19 Webinar Center
Federal Government Resources - COVID-19
CARES ACT Fact Sheets
Occupational Safety and Health Administration (OSHA)
Centers for Disease Control and Prevention (CDC)
- CDC Information for Travelers
- CDC Overview and General Page
- CDC Community Page and Resource Links
- CDC Cleaning and Disinfecting Page
- CDC/EPA Guidance for Cleaning and Disinfecting
- CDC/EPA Cleaning and Disinfecting Decision Tool
- CDC Poster - Symptoms
- CDC Poster - Stay Home from Work
- CDC Poster - Stop the Spread
- CDC Poster - Global Health Alert
U.S. Small Business Administration Payroll Protection (SBA)
WHO (World Health Organization)
If you are interested in particular data and don’t see it here, give us a call at 315-255-1658 (you may have to leave a message because we’re working remotely). We’ll do some research and see what solutions and examples we can provide. You can also email your questions to info@tourcayuga.com.
Additional Resources from I Love NY
For general information on:
- Essential Business Guidance (updated regularly): https://esd.ny.gov/guidance-executive-order-2026
- ESD COVID-19 related resources including funding and “ask a question” option: https://esd.ny.gov/esd-covid-19-related-resources
- Statewide Guidelines for employers and employees of lakes and ocean beaches, auto and other racing activities: https://forward.ny.gov/statewide-guidelines
Some quick links regarding phased reopening and resources:
- New York Forward homepage: https://forward.ny.gov/
- For guidance on Phase I: https://forward.ny.gov/phase-one-industries
- For guidance on Phase II: https://forward.ny.gov/phase-two-industries
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- Detailed and specific requirements and recommendations can be found by business category. Each industry category also includes a link to NYS Forward Safety Plan template that you and your businesses may find helpful.
- Please note that we anticipate additional guidance to be added for future phases as they occur. Please continue to check back to the NY Forward page for updates.
- NY Forward Business Reopening Lookup Tool: https://www.businessexpress.ny.gov/app/nyforward
- Use this tool for to lookup reopening status of a business or attraction by region and NAICS code
- Regional Dashboard with COVID-19 tracker and regional metrics: https://forward.ny.gov/regional-unpause-dashboard
- Regional Control Rooms: https://forward.ny.gov/members-regional-control-rooms
- If you have a question about a specific business or type of business/event that you cannot answer from the provided guidance, we you may submit questions to your regional control room. Contact emails for each region are located at the end of the FAQ document found here: https://esd.ny.gov/nyforward-faq
- Executive Orders: https://www.governor.ny.gov/executiveorders
Recent updated guidance that impacts the tourism industry:
- Camping – Campgrounds are considered essential infrastructure under the essential business guidance. Campgrounds must take precautions to ensure campers maintain appropriate social distancing and adhere to proper cleaning and disinfecting protocols, including but not limited to maintaining six feet of distance between campers, unless wearing an acceptable face covering, excluding persons from the same household who are camping together.
- Outdoor dining - Restaurants in the seven regions that have entered Phase II can reopen for outdoor dining.
- Serving alcohol at licensed premises – Per guidance from the State Liquor Authority found here, all licensees in regions that have entered phase 2 of reopening and which have on-premises service privileges under the Alcoholic Beverage Control Law may resume outdoor, on-premises service of alcoholic beverages and/or food.
- Recreation – Any region that meets the prescribed public health and safety metrics as determined by DOH for Phase I reopening may allow outdoor, low-risk recreational activities and businesses providing such activities, as determined by ESD, can operate, in accordance with DOH guidance.
For health and safety information:
- Extensive information and guidance from NYS DOH concerning COVID-19: https://coronavirus.health.ny.gov/home
- Both Phase I and II landing pages contain detailed guidance by industry for required and recommended health and safety practices as well as NY Forward Safety Plan templates
For loans and funding information:
- Economic Recovery and Small Business Loans: https://esd.ny.gov/economic-recovery-covid-19-loans-small-businesses
- Regular updates on Federal Economic Relief can be found on the US Travel Association website: https://www.ustravel.org/.
- The most recent update concerning the CARES Act can be found here, which includes modifying the portion of funds that can be used for non-payroll expenses and extending the time period during which funds must be spent in order to qualify for loan forgiveness from eight to 24 weeks, and some enhancements to the PPP for eligible businesses
For updates on state-owned properties:
- New York State Parks, Recreation and Historic Preservation: https://parks.ny.gov/
- Will be accepting new campground reservations for 2020 on June 8th and charging entrance fees starting tomorrow for regions in Phase II
- New York State Department of Environmental Conservation: https://www.dec.ny.gov/
- Campgrounds still closed until June 18th, the agency is monitoring the situation on a daily basis
- The New York State Canal Corporation: http://www.canals.ny.gov/